CoDRRAUnderstand the nine commitments, the 2024 revision and how an organisation can assess its own practice.
The Core Humanitarian Standard on Quality and Accountability (CHS) describes what people and communities affected by crises should be able to expect from organisations that support them. The first edition appeared in 2014. The 2024 revision continues to put affected people's rights, dignity and participation at the centre.
The nine commitments ask whether people can influence decisions, receive timely support, prepare for future crises and avoid harm from the response. They also ask whether people can complain safely, whether organisations coordinate, whether assistance improves with feedback, whether staff are competent and respectful, and whether resources are managed responsibly.
These questions can guide a team's review of its own work. The CHS resource page explains the commitments. The self-assessment sheet plots your organisation’s ratings on a chart. The sheet is a starting point for discussion about where practice can improve.